We provide unlimited ongoing support throughout the duration of your treatment program. Whether you're on a 6-week peptide cycle, a 12-month hormone optimisation plan, or anything in between, we are available to answer all of your questions — big or small.

Telephone Support – Speak to a Real Person

You can reach us directly by phone for:

• Questions about medication usage or timing
• Reviewing treatment plans
• Questions about on going treatments
• Adjusting protocols with your prescribing doctor

We are here to provide clear, professional guidance — whenever you need it.

Our patients receive priority email support with no restriction on frequency. Whether you’ve just received your script or are halfway through your course, you can expect:

• Timely, clear responses to all medication questions
• Personalised support based on your treatment history
• Updates on order status, prescription renewals, or lab results
• Ongoing educational resources for any new medication added to your plan

All correspondence is confidential, and secure.

We understand that injectable therapies and peptide treatments can be unfamiliar to many patients. To ensure your comfort and confidence, we provide:

• Step-by-step instructional videos to show you how to correctly prepare and administer your medications
• Demonstrations for drawing from vials, handling pre-filled syringes.
• Visual guides to build your confidence with self-administration

Each treatment prescribed by our doctors comes with a customised protocol that includes:

• Your prescribed dosage schedule, broken down by day/week
• Administration instructions (including optimal timing, site selection, and technique)
• Supplementary notes on what to expect, potential side effects, and monitoring points
• Storage instructions, shelf life, and usage timelines

These protocols are easy to follow and ensure that your treatment is carried out safely, accurately, and effectively.

We don’t just prescribe medications — we analyse, monitor, and guide you through your entire health optimisation journey. Our support includes:

• Detailed explanation of your pathology results from our doctors and support team.
• Ongoing monitoring of key markers (e.g., testosterone, oestradiol, liver enzymes, IGF-1, LH/FSH, vitamin levels)
• Recommendations for additional testing if required (e.g., PSA or additional imaging)
• Adjustments to your protocol based on your body’s response, guided by testing

We help ensure you’re progressing safely and effectively — every step of the way.

When you choose Alpha Edge Clinic, you’re not just getting a prescription — you’re gaining access to a dedicated clinical support system that’s built for precision, performance, and long-term success.

Our goal is to ensure that:

• You feel supported throughout your program
• You understand every aspect of your treatment
• You achieve the best possible results, backed by expert guidance

Whether it's day one or week ten — we are here to support you, with no limit on your access to help.

Simply call or email us — we’re ready to assist you at every stage of your treatment. Our team is here to empower your health journey with clarity, confidence, and care.